Zolo was built by operators who ran offboarding at scale and got sick of the store rooms, the certificate chases, and the vendors who stopped answering. So we built the thing we wished we had.
Most of the field turned disposal into a ticket number and a job on a truck. We kept a person on it, someone who knows your account and picks up when you call. That is not nostalgia, it is the difference between a job that is handled and a job that is logged.
We do not rely on one person's spare time or a good week. Every collection runs the same way, tracked and certified, and it does not close until it is actually done.
The teams we work with tend to stay with us. We will let that speak for itself.