Case Study: Bank Australia


Bank Australia is a bank based in Kew, Victoria, Australia. They've been around since 1957 and were originally known as the Members and Education Credit Union.

What's unique about them is that they're all about ethical and sustainable banking practices, which means they're focused on creating positive social, environmental, and economic impacts. They're so committed to this mission that they're actually a Certified B Corporation, which is pretty impressive!

As of 2021, Bank Australia has over 170,000 customers, 32 branches across Australia, and over 550 employees. They offer all sorts of products and services, including personal and business banking, home loans, insurance, and investments.


Bank Australia recently upgraded its IT infrastructure and now needs to find a way to sustainably and securely dispose of its unused technology. The bank is also mindful of its impact on the environment and wants to ensure that the disposal process is carbon neutral and sustainable. Furthermore, the bank wants to minimise the impact of the disposal process on staff productivity and ensure a seamless transition. Therefore, Bank Australia needs to find a recycling partner that can handle the disposal process while adhering to these requirements. The bank is looking for a partner that can provide end-to-end recycling, including secure data destruction and certification of compliance, without compromising productivity.


Zolo was quick to offer Bank Australia a reliable solution by collecting their old technology from the Brisbane and Sydney branches. The best part? Zolo took ownership of the entire recycling process to make sure that Bank Australia's IT team's productivity is not compromised in any way.

Zolo's approach is not only efficient but also environmentally conscious as they've committed to a carbon-neutral approach, which aligns perfectly with Bank Australia's focus on ethical and sustainable practices. This partnership is a win-win for both parties, and Bank Australia can rest easy knowing that they've made the right decision in choosing Zolo for their recycling needs.


The partnership between Bank Australia and Zolo has proven to be a game-changer, as it not only helped the bank meet its sustainability goals but also improved its image. By choosing Zolo for their tech recycling needs, Bank Australia was able to divert a whopping 108 kgs of e-waste from landfills, while also receiving all necessary recycling certificates to ensure compliance with regulations.

This success story is not only a testament to Bank Australia's commitment to sustainable practices, but it also highlights the importance of working with purpose-led companies like Zolo. The partnership enabled the bank's IT team to champion sustainable IT procurement, setting a new standard for businesses that want to make a difference in the world. With this partnership, Bank Australia has positioned itself as a company that cares about the environment, and that's definitely something to be proud of!


The collaboration between Bank Australia and Zolo is a true testament to the power of purpose-driven partnerships. It's a prime example of how two purpose-led brands can come together to make a positive impact on the environment while also driving good business outcomes.

This partnership not only demonstrates the power of shared values, but it also highlights the potential impact of collaborative efforts towards a more sustainable future. It's a win-win situation for both parties, as they were able to achieve their sustainability goals while promoting their brand image as companies that care about people and the planet.

This success story is a great inspiration for other companies looking to make a positive impact on the environment. It shows that by working together, we can achieve great things and create a more sustainable future for generations to come.