Frequently Asked Questions | Zolo E-waste Recycling

Are you ISO Certified?

Yes. Zolo is certified to key international standards, including ISO 27001 (Information Security), ISO 14001 (Environmental Management), and ISO 9001 (Quality Management). We also follow AS/NZS 5377 e-waste handling standards and NIST 800-88 data erasure guidelines.

We are certified via Compass Assurance Services

Why should we choose an ISO-certified recycler?

An ISO-certified recycler follows globally recognised standards for security, quality, and environmental responsibility. It gives you confidence that your devices will be handled safely, data will be securely erased, and processes are independently audited — reducing risk and protecting your organisation’s reputation.

What happens to our devices after Zolo collects them?

Once your devices are securely erased, they’re either put back into circulation through or responsibly recycled. This gives old tech a new life — making quality devices more affordable, accessible, and less wasteful.

How do we know the devices were securely wiped?

Every device is securely erased using Blancco, the global standard in certified data destruction. What sets Zolo apart is Single Touch — our real-time platform where you can:
- Track progress of each erasure job as it happensInstantly access tamper-proof erasure certificates for every single device
- Eliminate inbox chases, PDF reports, and spreadsheet trackers

What steps do you take to minimise environmental impact?

We prioritise reuse first, then recycle non-reusable items onshore through low-carbon recovery methods. This keeps materials in the circular economy and out of landfill, while reducing the need for new resource extraction.